1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

• Name, email address, phone number

• Service requests, quotes, or messages submitted through forms or emails

b. Non-Personal Information

• IP address, browser type, device information

• Pages visited, time spent on site, and analytics data collected via tools such as Google Analytics

c. Cookies and Tracking

• We use cookies and similar technologies to improve site functionality, analyze traffic, and provide personalized experiences.

• You can manage or disable cookies through your browser settings; note that some features may not function properly if cookies are disabled.

2. How We Use Your Information

We use collected information to:

• Provide and improve our services

• Respond to inquiries and deliver quotes or service estimates

• Send marketing communications (only if you opt in)

• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

For visitors from the European Economic Area (EEA), our legal basis for processing personal data includes:

• Consent (for marketing communications)

• Performance of a contract (providing services you request)

• Compliance with legal obligations

• Legitimate interests (e.g., website analytics and service improvement)

4. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Trusted service providers who support our website or service delivery

• Law enforcement or regulatory authorities if required by law

• Business partners only when necessary to provide requested services

5. Your Privacy Rights

For California Residents (CCPA):

• Right to know: You can request information about the personal data we collect and share.

• Right to delete: You may request the deletion of your personal information.

• Right to opt-out: You can opt out of the sale of personal information (we do not sell personal information).

For EU/EEA Residents (GDPR):

• Access, correction, deletion, or portability of your personal data

• Restriction or objection to processing

• Withdrawal of consent at any time

To exercise any rights, contact us via the details in Section 11.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. While we strive to protect your data, no method of transmission over the Internet or storage system is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Accessibility (ADA-Friendly)

• Our website is designed to meet WCAG 2.1 AA standards for accessibility.

• Text is structured with proper headings, alt text for images, and clear navigation to assist screen readers and other assistive technologies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us.